Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners
FNSIBK602 Mapping and Delivery Guide
Manage implementation of broking service support systems
Version 1.0
Issue Date: May 2024
Qualification | - |
Unit of Competency | FNSIBK602 - Manage implementation of broking service support systems |
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Description | |||
Employability Skills | |||
Learning Outcomes and Application | This unit describes the specialist skills and knowledge required to determine the resources, systems and procedures that must be implemented to support the provision of insurance broking services within a broking organisation.It applies to individuals who have well-developed data analysis, logistic, communication and organisational skills who work in insurance broking roles within organisations of various sizes and across a range of customer bases.Work functions in the occupational areas where this unit may be used are subject to regulatory requirements. Refer to the FNS Implementation Guide Companion Volume or the relevant regulator for specific guidance on requirements. | ||
Duration and Setting | X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting. Assessment must be conducted in a safe environment where evidence gathered demonstrates consistent performance of typical activities experienced in the insurance broking field of work and include access to: common office equipment, technology, software and consumables organisational records organisational policy and procedures. Assessors must satisfy NVR/AQTF assessor requirements. |
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Prerequisites/co-requisites | |||
Competency Field |
Development and validation strategy and guide for assessors and learners | Student Learning Resources | Handouts Activities |
Slides PPT |
Assessment 1 | Assessment 2 | Assessment 3 | Assessment 4 | |
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Elements of Competency | Performance Criteria | |||||||
Element: Meet human resource requirements |
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Element: Implement training required to achieve service system |
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Element: Implement information support system |
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Element: Implement operational procedures |
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Element: Establish supplier relationships to achieve service support requirements |
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